Privacy Notice

1. Who we are

NC's Voice is operated by Nathaniel Chery, who acts as the data controller for the personal information collected through this website. That means we decide how and why your information is used, and we're responsible for looking after it.

2. What we collect

• Messages you send us — your name, email address, and the contents of your message when you contact us.
• Support and correspondence — messages you send us.
• Usage information — basic technical data such as your browser type, device, and IP address, used to keep the site secure and running well.

Payment details are collected and processed securely by our payment provider and are never stored by us.

3. How we use it and why

• Delivering purchased poems — to perform our agreement with you.
• Responding to your messages — to perform our agreement with you or at your request.
• Keeping the site secure and preventing fraud — our legitimate interest in operating a safe website.
• Meeting legal obligations — for example, record-keeping required by law.

4. Who we share it with

• Our payment provider, which processes the sale of poems, payments, and receipts securely on our behalf.
• Service providers that host and operate the website and deliver our emails.
• Professional advisers (such as legal or accounting) where needed.
• Authorities, where the law requires it.

We never sell your personal information.

5. How long we keep it

We keep personal information only as long as needed for the purposes above — for example, purchase records for as long as the law requires, site — and then delete or anonymize it.

6. Your rights

Depending on where you live, you may have the right to access, correct, or delete your personal information, to object to or restrict how we use it, to receive a copy of it, and to withdraw consent at any time. To use any of these rights, contact us using the details on the About Us page. You may also have the right to complain to your local data protection authority.

7. Security

We use appropriate technical and organizational measures — including encryption in transit and restricted access — to protect your information.

8. Cookies

This site uses only essential cookies and storage needed for the site to function (for example, remembering your sign-in and your purchases). We do not use advertising or marketing cookies.